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Please ensure that you provide us with the correct and complete shipping address at checkout. We cannot be held responsible for orders lost due to incorrect or incomplete addresses. If your package is returned to us, you will be responsible for all delivery costs to have it re-delivered to the correct address.

We appreciate your interest in customization options for our products. At this time, we do not offer customization services.

Thank you for considering SA BEAUTÉ NATURELLE for your skin needs, and we look forward to serving you.

Currently, we do not accept returns. However, if you have any unused products you are unsatisfied with, we encourage you to gift them to friends or family who want to join the SA BEAUTÉ NATURELLE movement.

We stand by our products with a 100% Satisfaction Guarantee.! If our products don't meet your expectations, feel free to reach out to us.

Curing soap is a crucial step in the soap-making process, and it involves slicing the soap into bars and placing them on a rack with good airflow. The soaps are turned occasionally during this curing period. The typical curing time for most soaps is 4-6 weeks.

The reason for this extended curing time is:

1. Evaporation of Water: During the curing process, the water content within the soap bars gradually evaporates. This results in the bars becoming harder and more long-lasting, making them less likely to dissolve quickly when used.
2. Increased Gentleness: As the soap cures over time, it undergoes a transformation that leads to increased gentleness. Each week of curing adds a new level of mildness to the soap, making it more suitable for delicate or sensitive skin.

By allowing the soap to cure properly, we ensure that you get the best possible experience when using our soap, with enhanced durability and a gentle cleansing experience.

Considering that our soap is made with natural ingredients, it's important to use it within 32 months of purchase to ensure optimal freshness and effectiveness.